SERVICE CONNECTING VALUE
MANAGEMENT ENABLED TALENT
Call Center Services for Telecommunication Industry
● Background analysis
With the increasingly fierce competition in the telecom market, our clients need outsourcing to help them manage cost pressures, get specialized resources, and optimize existing investments while establishing a flexible strategy to retain existing customers and acquire new customers.
● Our approaches
We increased our operational efficiency and improved our performance delivery consistently with our
domain knowledge, customer-centric approach and technology focus. Our approaches are as follows:
Cross-selling and up-selling
Logging and monitoring service requests
Detailed reporting and analysis
Sales and Contracts Administration
Pricing and contract preparation
Sales order taking
- Your benefits -
● Diagnosis and Solving Complex Problems China motion telecare is expert in implementing Call Center Solutions in telecom companies and has successfully deployed it in so many telecom companies which have witness strong customer growth as well as improved their customer service a lot.
● Cost effective and scalable results China motion telecare enables significant cost savings to our telecom clients by 30 -50%. Continuous improvements in productivity, automation and process improvement contributes to additional savings.
● Analyze Customer Statistics China motion telecare’s call center solutions can handle this major issue of telecom industry i.e. how to analyze the customer data. Companies generally collect large amount of customer data and statistics which if carefully analyzed can be immense help to open new business opportunities.
CHINA MOTION TELECARE LIMITED
Address：Rm1202, Tower 2, Shenye Jinyuan Building, No. 112, Qingshuihe 1st Road, Luohu District, Shenzhen, China
NEW CHINA COMMUNICATIONS COMPANY LIMITED
Address：16/F UNICORN TRADE CENTRE 127-131 DES VOEUX ROAD CENTRAL HK
Telephone : 0086 755 36904345
Email : firstname.lastname@example.org